Virginia, US

Michael is a Client Services Manager based in London. He acts as a single point of contact for major client accounts spanning a range of industries.

Having joined the firm in September 2010, Michael previously worked as a Senior Compliance Consultant in Fragomen’s EMEA Coordination Center. The role involved first level supervision and mentoring of consultants and the coordination of transactional work across complex jurisdictions. In addition, Michael was an Immigration Advisor in Fragomen’s UK Inbound Team following his previous experiences as an Immigration Officer with the UK Border Agency.

Education


London Metropolitan University, 2010
Nottingham (Trent) University | B.A., 2004

Professional Accomplishments / Memberships

Member, Chartered Institute of Personnel and Development (CIPD)

Worked closely with clients and local vendors to ensure compliance

Managed client relationships across multiple jurisdictions

Aligned processes and protocols to client needs and expectations

Implemented efficiencies to improve the overall client experience