Technology

Fragomen is dedicated to constantly enhancing client services with the incorporation of leading edge technologies that increase efficiencies and open new lines of communication. Fragomen was the first in the industry to develop online corporate/client Immigration Home Pages (IHP) providing interactive case processing for faster turn around times and real-time access to case information.

Fragomen technology streamlines the immigration process, reduces the opportunity for errors and creates efficiencies wherever possible. Our proprietary technology automates much of the immigration process and offers a wide range of self-service features for the HR team and foreign national community.

Case Management

Fragomen’s case management system drives our internal systems. It enhances our service delivery model by providing automated case tracking, reminder mechanisms, and milestone email notifications in the visa process. FDBLManage is designed to track and monitor all case milestones, allowing us to anticipate deadlines and expiration dates before they arrive so that we are always acting, rather than reacting. Through FDBLManage, all of our immigration professionals have the ability to access and share case-related data across all Fragomen offices worldwide.

Immigration Home Pages

To support communications with our clients and their employees, we build and maintain client specific Immigration Home Pages (IHPs), which serve as online portals for case status and management, reporting, data gathering and other important immigration-related information. Our IHPs are designed to streamline the entire immigration process by minimizing uncertainties and maximizing the employee's awareness and confidence in his or her daily case progress.

In-House Solutions

Fragomen also provides a complete range of in-house program support that is tailored to suit any organization's needs. Experienced professionals assist each client in designing the process and programs best suited to meet the organization's strategic goals and objectives including developing policies, designing and implementing internal procedures to ensure maximum efficiency in case execution and program administration, and providing training and ongoing support to in-house visa administrators, human resources staff and paralegals.

Where preparation of applications and petitions is outsourced to our firm, Fragomen assigns a dedicated team to each client, thus ensuring that our immigration professionals are well versed in a company's culture, policy, philosophy and procedures. Clients may wish to prepare certain types of nonimmigrant visa petitions and applications internally and utilize the services of our firm to handle complex nonimmigrant cases, overflow work and applications for employees seeking permanent resident status. Fragomen can support the internal staff through training and work product review while preparing cases as requested.

In addition, on-site or virtual on-site representation is available utilizing a Fragomen staff member trained to serve as an immigration coordinator responsible for coordinating internal immigration-related human resource work. Thus, clients may outsource the day-to-day internal immigration function as well as the actual case preparation. Our on-site professionals provide in-house immigration expertise, coordinating the document and fact gathering process and are the single point-of-contact for your company and your international employees on immigration-related matters. In-house program support is a service unique to Fragomen, part of Fragomen's constantly evolving efforts to serve our clients' needs efficiently and effectively. In-house support ensures access to the most current immigration-related information, while providing an advocate directly within the practice team who can manage and respond to the corporation's and employee's immigration needs.