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Business Immigration Supervisor
Job Description
A career as a Business Immigration Supervisor at Fragomen gives you the opportunity to work with a smart, motivated and diverse peer group. Our exclusive focus on immigration means you will work in an exciting, ever-changing and challenging environment with people who are passionate about immigration. Working in a collegial, team-oriented environment, Fragomen Business Immigration Supervisors learn from the industry's leading experts. Our firm commitment to quality and best practices is supported by technological innovation that benefits our clients and staff. Providing world class client service and industry leading technology solutions, Fragomen helps our clients to navigate the complex world of global immigration to better achieve their goals.
As a Business Immigration Supervisor, you will:
Act as a supervisor to junior business immigration consultants
Provide direction to the team using extensive knowledge of case matters
Serve as a liaison between the immigration consulting team and the Client Services Manager and/or Associates
Analyze information to solve problems and implement procedures and approaches to complete work
Perform a wide range of varied case related duties requiring specialized knowledge and skills in employment-based immigration matters
Be fluent with case management and other reporting tools and technologies used to manage data and information
Work with clients to perform intake of cases, troubleshooting issues and establishing case strategy
Analyze case documents and prepare immigration applications for filing with the appropriate government agency
Draft petitions, applications and specialized support letters detailing eligibility for visa classification and other immigration benefits.
Communicate regularly with clients and foreign nationals regarding procedural and case processing issues
Assist with the review of cases
Review and approve client billing under supervision of partner or attorney
Prioritize and assign cases, monitor workload and production.
Oversee status of cases through utilization of case management and billing systems
Run reports as needed
Work closely in team environment and provide updates while building knowledge of firm and client processes
Receive continuous training and development on requirements for various types of non-immigrant and immigrant visa petitions and applications
Let’s talk if you have the following:
Bachelor’s degree, associate degree or Paralegal Certification
At least 7 years of business immigration experience (i.e. paralegal)
Possesses strong knowledge of procedural requirements for various types of nonimmigrant and immigrant visas and client processes.
A client service mindset, attention to detail and desire to achieve a high level of productivity
Experience using various computer systems, including Microsoft Excel
Ability to multi-task in a fast-paced environment with competing demands
The ability to prioritize, meet deadlines and escalate case issues to supervisor
Excellent written and verbal communication skills
Ability to contribute to positive work environment, effectively collaborate and promote teamwork