United Arab Emirates: New Social Security Digital Platform Launched

The General Pension & Social Security Authority has launched a new online platform (called Ma’ashi). The updated service features (as compared to the old related system) include, among other changes:

• The use of two-factor verification, including as part of logging in to an account and submitting various applications or invoices.
• A new requirement for a medical fitness report issued by a government health facility as part of registering UAE national employees.
• No longer requiring the submission of a signed form to register or de-register UAE national employees on the portal. Rather, in place of a signature, employees who have updated their account on the Ma’ashi portal will now receive a link in their registered email address to verify registration or de-registration. As part of this, employers also no longer need to sign such documents.
• The employer dashboard on the new portal that displays pending contribution amounts and penalties as of October 2024.