Virginia, US

Michael re-joined the firm as a Client Services Manager and acts as a single point of contact for major client accounts spanning a range of industries. He coordinates multi-jurisdictional immigration programmes, oversees major projects and implements process efficiencies to improve the overall client experience. Prior to re-joining Fragomen, Michael held a Senior Manager position with a Big 4 firm overseeing the delivery of Corporate Secretarial Services.

Michael began his career in 2007 with the UK Visa & Immigration Services as an immigration officer before transferring to Fragomen in 2010. Roles with Fragomen have included acting as a Manager in the Client Services team, a secondment to a multinational technology client, Senior Consultant in Fragomen’s EMEA Coordination Centre and as an Immigration Advisor in Fragomen’s UK inbound team.

Education


London Metropolitan University, 2010
Nottingham (Trent) University | B.A., 2004

Professional Accomplishments / Memberships

Member, Chartered Institute of Personnel and Development (CIPD)

Managed client relationships across multiple jurisdictions.

Aligned processes and protocols to client needs and expectations.

Implemented efficiencies to improve the overall client experience.

Worked closely with clients and local vendors to ensure compliance.

Managed large scale projects including group moves and M&A activities.