Virginia, US

Sanja is a Client Relationship Manager at Fragomen's Hong Kong office, where she manages immigration services for global corporate clients, particularly financial institutions, within the Asia Pacific region. Sanja is committed to connecting with and understanding her clients and works closely with the client account teams to ensure client satisfaction and adherence to protocols and service level agreements. Sanja manages the internal implementation of new processes and helps clients formulate their internal processes to ensure compliance with immigration requirements. She also collaborates with case team managers to manage clients’ complex requests and ad hoc projects.

Sanja has more than nine years of experience in Australian immigration law, and is a Registered Migration Agent. Prior to her current role, Sanja was an Associate in the firm’s Sydney office since 2012. She has experience advising clients from diverse industries on Australian corporate immigration law, including the information technology, finance, construction and accommodation sectors.

Throughout 2015, Sanja volunteered at the Redfern Legal Centre in Sydney, where she provided pro bono immigration advice to international student visa holders.

Sanja speaks English, Bosnian, Serbian, Croatian and German.

Education


College of Law | Graduate Diploma in Legal Practice, 2008
Western Sydney University | Bachelor of Law, 2007
Western Sydney University | B.Bus., 2005

Professional Accomplishments / Memberships

Immigration Credentials: Australian Registered Migration Agent (MARN 0960518)

Court Admissions: Solicitor, Supreme Court of New South Wales

Member, Migration Institute of Australia

Collaborated with clients and internal teams to successfully transition several large clients to Fragomen. Sanja’s work included preparing client-specific protocols, templates and reports to ensure that the needs of the entire foreign national population were addressed.

Handled several large-scale projects to ensure immigration compliance following the sale of a client’s business.

Oversaw internal protocol and process changes brought on by client requirements and ensured firm processes complemented clients’ evolving business needs.

Publications and Lectures

Co-chair, “Hong Kong Immigration.” Roundtable discussion, Worldwide ERC Hong Kong Summit, Hong Kong, January 18, 2017.

Author, “My New Life in the Fragrant Harbour.” Fragomen Blog, 25 April 2016: n. pag. Web.