United Arab Emirates: Temporary Suspension of Online Services for General Pension & Social Security Authority
October 1, 2024

The General Pension & Social Security Authority (GPSSA) online system will be temporarily suspended starting October 15, 2024 until further notice as part of the transition to a new online platform called Ma’ashi. In light of this suspension, the GPSSA is encouraging employers to ensure they have performed the following actions prior to October 15, 2024: submit any necessary applications; confirm the accuracy of all company information (including pensionable salary information); settle any outstanding contribution payments before October 15, 2024 (to avoid risk of penalties for failing to make necessary payments during the suspension period); and settle any outstanding installment payments related to mergers. The new Ma’ashi platform will streamline access to GPSSA services for employers; provide regular notifications and updates; offer a centralized ‘frequently asked questions’ page; and offer real-time tracking of GPSSA service and support requests.
This alert is for informational purposes only. If you have any questions, please contact the global immigration professional with whom you work at Fragomen or send an email to [email protected].
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