Processing Difficulties Continue at Indian Visa Application Centers in the United States
June 27, 2014

Visa applicants are reporting problems in scheduling submission appointments using the new vendor’s online application tracking and appointment scheduling system. Some applicants are finding the system provides incorrect tracking data – for example, the system sometimes indicates that a visa has been issued when the application is still being processed.
In some cases, the transfer of applicants’ passports from the vendor to an Indian consular post for endorsement can be delayed for two to three weeks. The return of passports to applicants has also been delayed for some applicants.
Applicants should be aware that India’s U.S. processing vendor does not respond to case- specific inquiries, though it will address general questions.
What This Means for Employers and Foreign Nationals
Individuals in the United States who intend to apply for a visa for travel to India should expect continuing delays in the coming months. Employers should begin the visa application process at least two months before an employee’s proposed start date in India to account for the delays. Employers and applicants should also be prepared for the possibility of unanticipated changes in filing procedures and requirements.
How Fragomen Can Assist
Fragomen will work with clients to develop strategies for dealing with delays caused by the change in visa processing vendors.
In light of the filing issues, Fragomen is closely tracking applications and following up with the processing vendor to the extent possible. Fragomen is also developing protocols for escalating issues with Indian consular posts for processing updates.
We worked closely with Fragomen Immigration Services India (Pvt.) Limited ("Fragomen-India") to prepare this alert. It is for informational purposes only. If you have any questions, please do not hesitate to contact the global immigration professional with whom you work or send an email [email protected].
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