Thailand: Mandatory Online Registration for Companies Using the Single Window System

Update - August 4, 2025: As an update to the requirement below, companies may continue using their current SW system account until August 31, 2025. During this transitional period, the existing account will be deactivated immediately after the request for a new account is submitted. However, the registration for the new account must be completed by August 31, 2025, as the existing account will be permanently deactivated on September 1, 2025.

July 14, 2025: Starting August 1, 2025, the Thai government will introduce a new mandatory registration requirement for all companies promoted by the Board of Investment (BOI) that use the Single Window system for processing work permits and visa applications. Under this new regulation, all BOI companies must register a new user account to continue accessing the system, even if they have an existing account. Thai authorized representatives are required to verify their identity through the “ThailD” mobile application, while foreign nationals must complete identity verification via email. Companies are advised to complete the registration process to ensure uninterrupted access to the SW system.      

This alert is for informational purposes only. If you have any questions, please contact the global immigration professional with whom you work at Fragomen or send an email to [email protected].