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Fragomen Immigration Services India (Pvt) Ltd.
5th Floor, Tower 1, Lulu Cyber Infopark, Infopark Expy, Kakkanad
Kochi KL 682042
India
Dennis is a Senior Director at Fragomen’s Kochi office, where he oversees and directs various programs covering business immigration, technology, shared services and the firm's newest venture in international education services, Fragomen Educational Services (FES). Dennis provides client-centric solutions to the complex and dynamic challenges of international education, global mobility and immigration. He partners with CXOs and leaders from various industries to formulate and execute their immigration strategies.
Dennis manages the Global and Corporate Shared Services teams in India and leads the development and implementation of technology solutions, RPA and AI-based digital transformation in India. He also oversees the Quality and Business Excellence programs for India, including Lean, Six Sigma and Business Process Management. Dennis mentors and guides managers and helps them to achieve business goals in a cross-functional environment across regions.
As the India Leader for Fragomen Educational Services, Dennis directs and manages the marketing, business development, branding and technology strategies, as well as overall operations. He hires and deploys the appropriate staff and ensures a balanced mix of client and vendor partnerships. Dennis also mentors counsellors, managers and leaders in idea incubation, focusing on identifying potential areas for improvement and untapped business avenues. He collaborates with international universities and education providers in building partnerships that tap into the Indian market.
Education
- Indian Institute of Management Bangalore, Management Development Program - Creativity and Innovation, 2016
- Indian Institute of Management Kozhikode, Management Development Program - Strategy and Leadership, 2013
- International Institute of Information Technology, Pune, M.B.A, 2005
- Visvesvaraya Technological University, Bengaluru, Bachelor of Engineering, 2003
More from Dennis
Professional accomplishments
Member, National Institute of Personnel Management
Member, American Society for Quality (ASQ)
Member, International Consultants for Education and Fairs (ICEF)
Member, International Education Association of Australia (IEAA)
Member, NAFSA
Member, National Institute of Personal Management (NIPM)
Member, Young Men’s Christian Association (YMCA)
Member, The Indus Entrepreneurs (TiE)
Experience
Piloted consular programs for clients and scaled them for large managed service engagements.
Built delivery center teams to manage large volumes and complexities.
Established HR life cycle management in alignment with business needs, covering planning, hiring, onboarding, training and development.
Fostered progressive business practices, including an optimized service delivery model, a quality management system, a role-based structure and resource management.
Publications and lectures
Speaker, ''Short-term Business Travel, Consular Services and Knowledge Management.", Fragomen India Symposium on "Reimagining Immigration Landscape in a Post-Pandemic World", Bengaluru, India, 16th November 2022.
Speaker, “Impacts of Working Virtually and a Distributed Workforce.” GME Leaders Exchange, Bengaluru, India, 3rd September 2020.
Speaker, "Immigration strategies and how technology can be the game changer." ERC India Summit, Bengaluru, India, 13 November 2019.
Speaker, “Automation & Technology Shaping Immigration", Fragomen India Symposium on "Future of Immigration - Forces to Reckon With", Bengaluru, India, 17 May 2018.
Dennis’s insights
July 11, 2024 | Conference
May 28, 2024 — May 31, 2024 | Conference