As the Director of Knowledge Management, Scott leads the firm’s Knowledge group, which is fully dedicated to the creation, curation and management of the firm’s knowledge. Scott is responsible for making Fragomen's worldwide immigration knowledge readily available to keep Fragomen teams informed so they can provide optimal services to clients and keep clients apprised of the latest developments in immigration and potential impacts on their program. He is also responsible for leveraging the firm’s knowledge to drive new business.
Over the past two decades, Scott has created, managed and grown the business intelligence and knowledge management functions at four Fortune 500 companies and a leading international philanthropy. As a consultant, he advised the U.S. Department of Army, the International Monetary Fund, the World Bank and the Saudi government on how to maximize their knowledge management capabilities. He leverages his experience leading knowledge management functions in the commercial, government and nonprofit sectors to develop products and services that provide insight and decision-making support to our clients.
Scott has spoken throughout the world on a wide range of topics related to knowledge management.
Education
The Australian National University | M.A., 1996
Columbia University | M.A., 1990
Yale University | B.A., 1988
Awards
Outstanding Civilian Graduate, Military Intelligence Officers Basic Course, 2002
Professional Accomplishments / Memberships
Memberships
Member, Board of Directors, The Australian National University Foundation USA
Faculty Member, University of Johannesburg
Faculty Member, University of Maryland
Faculty Member, Universiti Utara Malaysia
Former President, Strategic and Competitive Intelligence Professionals (SCIP)
Former Member, Board of Directors, SCIP
Former Presidential Management Intern, Department of Defense
Developed the knowledge management implementation roadmap and organizational model for an international nonprofit.
Created, managed and executed the knowledge management five-year strategic plan at a leading international philanthropy.
Developed a best-in-class global business intelligence capability for a global financial services company.
Built and managed the competitive intelligence function at a Big Four firm.
Built a competitive intelligence function to support the worldwide strategic operations of a Fortune 100 technology company.
Publications and Lectures
Public lecture, “The Anatomy of a 4IR Crisis: How the Pandemic is Reshaping Knowledge Management”, University of Johannesburg, Johannesburg, South Africa, May 2021.
Keynote speaker, “Using Big Data and Analytics to Drive Global Mobility Decision Making,”GME Tech ConneX Conference, Boston, MA, USA, November 12, 2020.
Keynote speaker, “Technology Impact on Competitive Intelligence: Threat or Opportunity?” Beijing Academy of Science and Technology, Beijing, PRC, October 2018.
Keynote speaker, “Knowledge Management and the Knowledge Economy.” Capital Market Authority, Riyadh, Saudi Arabia, April 2018.
International keynote speaker, “Converting Big Data to Big Intelligence and Knowledge Discovery: A Long Journey.” Ark Group Asia, Sydney, Australia, April 2018.
Lecturer, “Big Data for Strategic Planning and Decision Making in Academic Libraries.” Special Librarians Association/Arab Gulf Chapter, Muscat, Oman, March 2018.
International keynote speaker, “Converting Big Data to Big Intelligence: The Critical Role of Competitive Intelligence.” Lusaka, Zambia, September 2017.
Author, “Achieving Success in the C-Suite.” South African Journal of Information Management, 2017.
Author, “What Happens in Competitive Intelligence Shouldn't Stay There.” Competitive Intelligence Anthology, 2010.