Hospitality, Travel and Leisure

Perhaps more so than other industries, the hospitality, travel and leisure sector is subject to unique pressures—to get large, highly-segmented and diverse workforces on the ground quickly and smoothly, and to remain in compliance amidst intense scrutiny from immigration authorities around the world.

With more than thirty years of experience serving every type of company in the industry—from hotels and cruise ships to theme parks and restaurants—Fragomen can manage the immigration of any mix of employees with assurance and ease while minimizing compliance risk.

Fragomen understands that companies in the sector work hard to do the right thing. We work hard to help them get it done.

 

Clients value us for our:

Vigilance

Depending on the country and job role, concerns sometimes arise regarding hospitality, travel and leisure employees’ document validity, appropriate wage levels and language barriers. It’s no surprise that compliance is top-of-mind for our clients.

Companies that have failed to comply and suffered the consequences often engage us as first-time clients, seeking a thorough review and repair of their programs. Longtime clients come to rely on our comprehensive analysis to minimize their compliance risk and fine-tune their processes.

We also help clients prepare for targeted government attention, including I-9 audits and ICE investigations in the U.S., as well as wage-and-hour complaints and other employee-led disputes.

Comprehensive, Creative Programs

We are familiar with every variety of visa embraced by the industry, from the widely-used work permit options to more creative solutions.

We help our clients successfully move conventional long-term employees (managers, executives and business investors), seasonal staff employees, highly skilled workers of exceptional ability (chefs, entertainers), and day laborers and other short-term employees.

Fragomen designs immigration programs that rationalize and streamline the unique workforce mix of each of our clients. Depending on the jurisdiction, we may look beyond traditional arrangements to other immigration options that may also work for our clients’ employees—for instance, using youth mobility visas (where available) to provide employees for short-term staff placements.

Global Reach and Capacity

Fragomen’s 55 offices worldwide offer service in 170+ countries. And while those numbers are impressive, they don’t tell the whole story.

Because our firm is built around a singular client-service focus, our offices can seek the help of client service teams in sister locations around the globe—helping to avoid interruptions or inconsistencies. When one of our clients decides to set up operations in a new jurisdiction, we’re ready to provide guidance immediately. It’s adds value that smaller and local practitioners cannot match.

And, importantly, Fragomen’s diverse workforce reflects the diversity of our clients and their ambitions—it’s been one of the primary drivers of our success.

Disaster Relief

In recent years, crises, whether natural or human-made, have challenged the hospitality, travel and leisure sectors like never before—and the COVID-19 pandemic is a prime example. The movement of customers and staff has been disrupted, not only by health and economic factors, but by the complex, rapidly-changing and sometimes inconsistent responses of governments worldwide.

Fragomen responded to the challenges presented by the COVID-19 pandemic by amassing the most comprehensive resource available for international immigration. Clients benefit from our up-to-the-minute knowledge of conditions in nearly every jurisdiction where industry players need to staff employees.