Malaysia: Enhanced Online Interview Feature for Certain Applications Forthcoming
August 1, 2025

Effective August 6, 2025, the Expatriate Services Division (ESD) will implement an enhanced online company interview function within the ESD Online system. Previously, interviews were not part of the work pass application process.
The enhanced feature will introduce several key improvements aimed at delivering a more efficient and accessible application experience. Interview requirements, where applicable, will now be communicated directly through the ESD Online platform. In addition, companies will benefit from greater flexibility in managing interview schedules, including the ability to select the earliest available slot when rescheduling. The system will also provide clearer guidance on documentation, with any supporting materials required for Employment Pass (EP) or Professional Visit Pass (PVP) applications explicitly outlined within the platform. These enhancements are designed to support a more transparent and consistent application process, while ensuring alignment with the Immigration Department of Malaysia’s regulatory framework.
Fragomen will continue to monitor and provide updates as further information becomes available.
This alert is for informational purposes only. If you have any questions, please contact the global immigration professional with whom you work at Fragomen or send an email to [email protected].
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