Peru: Technical Issues with Online Visa Application System Causing Delays and May Result in Travel Restrictions
May 4, 2023

The National Superintendence of Immigration’s online visa application system is experiencing technical issues, preventing foreign nationals (and their authorized third parties) from scheduling appointments for several immigration services. It is not clear when the issue will be resolved. Notably, technical issues are currently preventing foreign nationals from scheduling biometric appointments. Foreign nationals applying for initial visas from within Peru, and their employers, should account for delays in work start dates, as all in-country visa options involve submitting biometrics. Furthermore, foreign nationals who file their in-country initial visa application but cannot schedule a biometrics appointment will face travel restrictions, since Exit Permits (which are issued to foreign nationals with pending immigration applications in order to travel) are only issued after a biometrics appointment is scheduled. Technical issues are also preventing foreign nationals with approved visas from scheduling appointments to collect their Peruvian Identity Cards. Foreign nationals must obtain a Peruvian identity card to be enrolled in the local payroll and initiate certain administrative processes in Peru. Lastly, technical issues are also preventing foreign nationals from scheduling in-person meetings with immigration authorities to follow up on complex or delayed immigration applications, which may cause additional processing delays for those applications. Fragomen is actively monitoring the system and reaching out to affected clients. We will report on any developments.
This alert is for informational purposes only. If you have any questions, please contact the global immigration professional with whom you work at Fragomen or send an email to [email protected].
Explore more at Fragomen

Video
Explore EU visa options for non-EU nationals, including Schengen, long-stay and work visas like the EU Blue Card. Find the right visa for your needs.

Blog post
Private Client Associate Amelia Haynes and Intern Zuha Malik explore whether living together remains a requirement for unmarried couples applying for a UK partner visa under the 2025 rules.

Media mentions
Partner Blake Miller discussed how US immigration processing delays may create challenges for work authorization, travel and workforce planning.

Blog post
Immigration Manager Andreia Ghimis discusses how the EES and ETIAS systems aim to streamline immigration processes while addressing the complexities of automation.

Fragomen news
Partner Marius Tollenaere is elected to the Executive Committee of the German Bar Association's Migration Law Working Group.

Blog post
Director Johannes Tiba explores the proposal to grant automatic employment authorization to spouses of work visa holders in South Africa.

Media mentions
UK: Partner Haider Hussain clarifies that UAE Golden Visa applications must go through official government channels, warning against unauthorised fees and misinformation.

Media mentions
Director Laurence Keir-Thomas outlines how recent changes to UK immigration and industrial policy may affect talent planning and hiring across the games sector.

Video
In this Mobility Minute, Senior Consultant Ada Plant discusses how Portugal's Agency for Integration, Migration and Asylum (AIMA) no longer accepts incomplete temporary residence applications.

Awards
Partner Julia Onslow-Cole is named to the prestigious Citywealth Leaders List 2025, which recognises leading professionals in wealth management and private client services.

Media mentions
Partner Ángel Bello Cortés discusses how Ireland’s Department of Justice is rolling out AI tools to reduce fraud risks in the immigration process.

Media mentions
Partner Isha Atassi discusses the impact of immigration policy changes on financial firms’ global mobility and workforce planning.

Video
Explore EU visa options for non-EU nationals, including Schengen, long-stay and work visas like the EU Blue Card. Find the right visa for your needs.

Blog post
Private Client Associate Amelia Haynes and Intern Zuha Malik explore whether living together remains a requirement for unmarried couples applying for a UK partner visa under the 2025 rules.

Media mentions
Partner Blake Miller discussed how US immigration processing delays may create challenges for work authorization, travel and workforce planning.

Blog post
Immigration Manager Andreia Ghimis discusses how the EES and ETIAS systems aim to streamline immigration processes while addressing the complexities of automation.

Fragomen news
Partner Marius Tollenaere is elected to the Executive Committee of the German Bar Association's Migration Law Working Group.

Blog post
Director Johannes Tiba explores the proposal to grant automatic employment authorization to spouses of work visa holders in South Africa.

Media mentions
UK: Partner Haider Hussain clarifies that UAE Golden Visa applications must go through official government channels, warning against unauthorised fees and misinformation.

Media mentions
Director Laurence Keir-Thomas outlines how recent changes to UK immigration and industrial policy may affect talent planning and hiring across the games sector.

Video
In this Mobility Minute, Senior Consultant Ada Plant discusses how Portugal's Agency for Integration, Migration and Asylum (AIMA) no longer accepts incomplete temporary residence applications.

Awards
Partner Julia Onslow-Cole is named to the prestigious Citywealth Leaders List 2025, which recognises leading professionals in wealth management and private client services.

Media mentions
Partner Ángel Bello Cortés discusses how Ireland’s Department of Justice is rolling out AI tools to reduce fraud risks in the immigration process.

Media mentions
Partner Isha Atassi discusses the impact of immigration policy changes on financial firms’ global mobility and workforce planning.