Managing Director
Dennis Joseph
Country / Territory
Get in touch
Languages
- English
- Hindi
- Malayalam
Contact information
Fragomen Immigration Services India (Pvt) Ltd.
5th Floor, Tower 1, Lulu Cyber Infopark, Infopark Expy, Kakkanad
Kochi KL 682042
India
Dennis serves as a Managing Director at Fragomen India and the India Head for Fragomen’s newest venture, Fragomen Educational Services. He oversees and directs diverse programs encompassing business immigration, technology, shared services and student services. He offers client-centric solutions to the intricate challenges of international education, global mobility and immigration, collaborating with CXOs and industry leaders to formulate and execute immigration strategies.
In his role as the India Leader for Fragomen Educational Services, Dennis leads the strategic planning and development of the study abroad division in India, overseeing and building all functions integral to its success, from marketing, operations, recruitment to partnerships, technology strategies and growth initiatives. He ensures the deployment of suitable staff and fosters a balanced mix of client and vendor partnerships. Dennis mentors counsellors, managers and leaders, incubating ideas for improvement and exploring new business avenues. He works closely with international universities, educational institutions, student recruitment platforms and other service providers to empower students in their international education journey and tap into the Indian market.
Additionally, Dennis manages the Global and Corporate Shared Services teams in India, driving the development and implementation of technology solutions, including RPA and AI-based digital transformation. He oversees India’s Quality and Business Excellence programs, encompassing Lean, Six Sigma and Business Process Management. Dennis guides managers in achieving business objectives across regions in a cross-functional environment.
Education
- Indian Institute of Management Bangalore, Management Development Program - Creativity and Innovation, 2016
- Indian Institute of Management Kozhikode, Management Development Program - Strategy and Leadership, 2013
- International Institute of Information Technology, Pune, M.B.A, 2005
- Visvesvaraya Technological University, Bengaluru, Bachelor of Engineering, 2003
More from Dennis
Professional accomplishments
Member, Federation of Indian Chambers of Commerce and Industry (FICCI), Higher Education Sector
Member, National Institute of Personnel Management
Member, American Society for Quality (ASQ)
Member, International Consultants for Education and Fairs (ICEF)
Member, International Education Association of Australia (IEAA)
Member, NAFSA
Member, National Institute of Personal Management (NIPM)
Member, Young Men’s Christian Association (YMCA)
Member, The Indus Entrepreneurs (TiE)
Experience
Represented Fragomen India at globally recognized platforms such as NAFSA: Association of International Educators, Institute of International Education (IEE) and The Professional In International Education (PIE), showcasing our proficiency, engaging with global leaders and contributing to evolving international education and mobility discourse.
Piloted consular programs for clients and scaled them for large managed service engagements.
Built delivery center teams to manage large volumes and complexities.
Established HR life cycle management in alignment with business needs, covering planning, hiring, onboarding, training and development.
Fostered progressive business practices, including an optimized service delivery model, a quality management system, a role-based structure and resource management.
Publications and lectures
Speaker, “Aligning Mobility Strategies to C suite priorities.” Fragomen India Symposium 2024 on Navigating Policy & Compliance in a Dynamic Immigration Framework, Bengaluru, India, 11 July 2024.
Speaker, ''Short-term Business Travel, Consular Services and Knowledge Management.", Fragomen India Symposium on "Reimagining Immigration Landscape in a Post-Pandemic World", Bengaluru, India, 16 November 2022.
Speaker, “Impacts of Working Virtually and a Distributed Workforce.” GME Leaders Exchange, Bengaluru, India, 3 September 2020.
Speaker, "Immigration strategies and how technology can be the game changer." ERC India Summit, Bengaluru, India, 13 November 2019.
Speaker, “Automation & Technology Shaping Immigration", Fragomen India Symposium on "Future of Immigration - Forces to Reckon With", Bengaluru, India, 17 May 2018.
Dennis’s insights
July 11, 2024 | Conference
