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Emergency Assistance Related to COVID-19 Travel Restrictions 

Aerial view of German city with bridge over river

Country / Territory

  • GermanyGermany

Related contacts

Porthole Headshot image of Fragomen [Matawan][Partner][LisaLegrandGregory]

Lisa LeGrand Gregory

Partner

Phoenix, AZ, United States

Email

[email protected]

T:+1 602 266 1825

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Porthole Headshot image of Fragomen [Matawan][Partner][LisaLegrandGregory]

Lisa LeGrand Gregory

Partner

Phoenix, AZ, United States

Email

[email protected]

T:+1 602 266 1825

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Porthole Headshot image of Fragomen [Matawan][Partner][LisaLegrandGregory]

Lisa LeGrand Gregory

Partner

Phoenix, AZ, United States

Email

[email protected]

T:+1 602 266 1825

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Case-Study-Challenge

Throughout the COVID-19 pandemic, we observed inconsistencies in how travel rules and regulations were implemented and enforced by airport security agents and airline personnel. A client’s employee was traveling to Germany with his family, including four young children, and airline personnel misunderstood the German regulations in relation to COVID-19 requirements for dependents. Our client’s family was denied the ability to board the flight, as the airline wanted instruction directly from the German government.  

 

Case-Study-Solution  

  • Prior to the employee’s travel date, we held a one-on-one prep call to discuss their personalized plan and prepare them for any challenges they might encounter.  
  • We also prepared a Comfort Letter for the employee to carry and share with travel personnel, if needed, to explain the law, entry requirements and mandatory documents for entry.  
  • Having been briefed on the protocols for emergency situations, the employee immediately called Fragomen when they were unable to board their flight. Together, we developed a plan to meet the airline’s request.   
  • We provided our client with a letter obtained from the German Consulate in San Francisco overnight confirming their eligibility to enter Germany, as well as copies of the correct regulation from the German embassy.   

 

Case-Study-Result

With this proof that they indeed had the correct immigration and COVID related documentation, our client’s family was successfully able to travel to their destination. 

Country / Territory

  • GermanyGermany

Related contacts

Porthole Headshot image of Fragomen [Matawan][Partner][LisaLegrandGregory]

Lisa LeGrand Gregory

Partner

Phoenix, AZ, United States

Email

[email protected]

T:+1 602 266 1825

Share

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  • Facebook
  • LinkedIn

Share

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Related contacts

Porthole Headshot image of Fragomen [Matawan][Partner][LisaLegrandGregory]

Lisa LeGrand Gregory

Partner

Phoenix, AZ, United States

Email

[email protected]

T:+1 602 266 1825

Share

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  • Facebook
  • LinkedIn

Share

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  • Facebook
  • LinkedIn

Related contacts

Porthole Headshot image of Fragomen [Matawan][Partner][LisaLegrandGregory]

Lisa LeGrand Gregory

Partner

Phoenix, AZ, United States

Email

[email protected]

T:+1 602 266 1825

Share

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  • Facebook
  • LinkedIn

Share

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