Thailand: Advisory on Fraudulent Thailand Digital Arrival Card Websites

The situation 

Authorities have identified a growing number of scam websites designed to resemble the official TDAC submission platform. These fraudulent sites often charge fees (typically around USD 10 or more) for services that are provided free of charge by the Thai Immigration Bureau. 

A closer look 

• • Fraudulent activity. The identified websites mimic the official Thailand Digital Arrival Card (TDAC) platform and may mislead travelers into believing they are legitimate government services. In addition to charging fees, some sites may collect sensitive personal information, such as passport details, raising concerns about data privacy and the potential for identity theft.
  • Official requirements. The TDAC is a mandatory pre-arrival requirement that must be completed within three days prior to arrival in Thailand. Submission of the TDAC is free of charge when completed through the official Immigration Bureau website.
  • Risk considerations. Travelers who use unauthorized third-party platforms may face financial loss and potential misuse of personal data. Submission through unofficial channels may also result in invalid or improperly filed applications. 

Impact 

All travelers to Thailand required to complete the TDAC prior to arrival should exercise increased vigilance to avoid fraudulent platforms and ensure compliance with official submission requirements. 

To mitigate risks, travelers are advised to submit the TDAC exclusively via the official Immigration Bureau website (https://tdac.immigration.go.th), avoid third-party or “agent” websites offering paid submission services, and verify the authenticity of any website before entering personal or passport information. 

Background 

The Thai Immigration Bureau periodically issues public advisories to address emerging risks, including online fraud targeting immigration processes. 

Looking ahead 

Authorities are expected to continue monitoring and addressing fraudulent activity related to the TDAC. Fragomen will continue to monitor and report on further updates. 

This alert is for informational purposes only. If you have any questions, please contact the global immigration professional with whom you work at Fragomen.