Important Updates
Important Updates
August 20, 2025 | ThailandThailand: New Rules Forthcoming for Board of Investment-Promoted Companies
August 21, 2025 | United StatesFragomen Attorneys Recognized in the 2026 Edition of The Best Lawyers in America™
August 21, 2025 | 🌐United States: Appeals Court Stays Postponement of TPS Terminations for Honduras, Nepal, and Nicaragua
August 20, 2025 | European UnionEuropean Union/Schengen Area: Internal Schengen Border Checks Situation
August 20, 2025 | SingaporeSingapore: New Salary Benchmarking Table by Sector Now Available
August 20, 2025 | ThailandThailand: New Rules Forthcoming for Board of Investment-Promoted Companies
August 21, 2025 | United StatesFragomen Attorneys Recognized in the 2026 Edition of The Best Lawyers in America™
August 21, 2025 | 🌐United States: Appeals Court Stays Postponement of TPS Terminations for Honduras, Nepal, and Nicaragua
August 20, 2025 | European UnionEuropean Union/Schengen Area: Internal Schengen Border Checks Situation
August 20, 2025 | SingaporeSingapore: New Salary Benchmarking Table by Sector Now Available
August 20, 2025 | ThailandThailand: New Rules Forthcoming for Board of Investment-Promoted Companies
Subscribe
Fragomen.com home
Select Language
  • English
  • French
  • French - Canadian
  • German

Select Language

  • English
  • French
  • French - Canadian
  • German
ContactCareersMedia
Search Fragomen.com
  • Our Services
    For EmployersFor IndividualsBy IndustryCase Studies
  • Our Tech & Innovation
  • Our People
  • Our Insights
    Worldwide Immigration Trends ReportsMagellan SeriesImmigration AlertsEventsMedia MentionsFragomen NewsBlogsPodcasts & Videos
  • Spotlights
    Navigating Immigration Under the Second Trump AdministrationTravel & Mobility Considerations: Situation in the Middle EastImmigration Matters: Your U.S. Compliance RoadmapHumanitarian and Evolving Legal Pathways (HELP)Vietnamese ImmigrationAustralian Immigration: New Skills in Demand Visa
  • About Us
    About FragomenOfficesResponsible Business PracticesFirm GovernanceRecognition

Our Services

  • For Employers
  • For Individuals
  • By Industry
  • Case Studies

Our Tech & Innovation

  • Our Approach

Our People

  • Overview / Directory

Our Insights

  • Worldwide Immigration Trends Reports
  • Magellan Series
  • Immigration Alerts
  • Events
  • Media Mentions
  • Fragomen News
  • Blogs
  • Podcasts & Videos

Spotlights

  • Navigating Immigration Under the Second Trump Administration
  • Travel & Mobility Considerations: Situation in the Middle East
  • Immigration Matters: Your U.S. Compliance Roadmap
  • Humanitarian and Evolving Legal Pathways (HELP)
  • Vietnamese Immigration
  • Australian Immigration: New Skills in Demand Visa

About Us

  • About Fragomen
  • Offices
  • Responsible Business Practices
  • Firm Governance
  • Recognition
Select Language
  • English
  • French
  • French - Canadian
  • German

Select Language

  • English
  • French
  • French - Canadian
  • German
ContactCareersMedia
  • Insights

Everyone Deserves Hope: An Immigration Attorney’s Experience of Volunteering in Dilley, TX

February 19, 2019

Jill Bloom_Phoenix

Country / Territory

  • United StatesUnited States

Related contacts

Jill Bloom_Phoenix

Jill Bloom

Partner

Phoenix, AZ, United States

Email

[email protected]

T:+1 480 305 2742

Related offices

  • Atlanta, GA
  • Boston, MA
  • Chicago, IL
  • Dallas, TX
  • Houston, TX
  • Irvine, CA
  • Los Angeles, CA
  • Matawan, NJ
  • Miami, FL
  • New York, NY
  • Phoenix, AZ
  • San Diego, CA
  • San Francisco, CA
  • Silicon Valley, CA
  • Detroit, MI
  • Washington, DC

Share

  • Twitter
  • Facebook
  • LinkedIn

Share

  • Twitter
  • Facebook
  • LinkedIn

Related contacts

Jill Bloom_Phoenix

Jill Bloom

Partner

Phoenix, AZ, United States

Email

[email protected]

T:+1 480 305 2742

Related offices

  • Atlanta, GA
  • Boston, MA
  • Chicago, IL
  • Dallas, TX
  • Houston, TX
  • Irvine, CA
  • Los Angeles, CA
  • Matawan, NJ
  • Miami, FL
  • New York, NY
  • Phoenix, AZ
  • San Diego, CA
  • San Francisco, CA
  • Silicon Valley, CA
  • Detroit, MI
  • Washington, DC

Share

  • Twitter
  • Facebook
  • LinkedIn

Share

  • Twitter
  • Facebook
  • LinkedIn

Related contacts

Jill Bloom_Phoenix

Jill Bloom

Partner

Phoenix, AZ, United States

Email

[email protected]

T:+1 480 305 2742

Related offices

  • Atlanta, GA
  • Boston, MA
  • Chicago, IL
  • Dallas, TX
  • Houston, TX
  • Irvine, CA
  • Los Angeles, CA
  • Matawan, NJ
  • Miami, FL
  • New York, NY
  • Phoenix, AZ
  • San Diego, CA
  • San Francisco, CA
  • Silicon Valley, CA
  • Detroit, MI
  • Washington, DC

Share

  • Twitter
  • Facebook
  • LinkedIn

Share

  • Twitter
  • Facebook
  • LinkedIn

By: Jill Bloom

It has taken me over two months to digest, analyze, and synthesize what volunteering at the South Texas Family Residential Center (“Facility”) in Dilley, Texas meant to me as an immigration attorney, a woman, and a mom.  It was an intense, nerve-wracking, difficult, emotionally draining but exceedingly rewarding experience. The ability to help those in need and to add value to a challenging situation is invaluable at both a personal and professional level.  This week of volunteering challenged and stretched me in ways that I hadn’t contemplated prior to travelling to Dilley.

I am proud to work for a firm that considers pro bono work paramount. Fragomen sends on average 20-25 attorneys per year to Dilley as we believe in providing access to counsel to those who could not otherwise afford it. Providing free counsel to women and children in need is consistent with our firm’s greater goal of ensuring access to quality representation for the indigent. Through these efforts, Fragomen attorneys make an immediate positive impact in the lives of detainees.

On October 21, 2018, I traveled to a small town called Dilley, Texas over an hour drive southwest of San Antonio, Texas to join up with a group of volunteers including many other Fragomen attorneys who were all donating their time for a week to assist with legal or translation services for the women and children detained at the Facility. The town is situated over an hour drive from the U.S. / Mexican border.  Dilley reports a population shy of 4,000 people with the main industries being work at the various detention facilities or work fracking the land in search of gas. 

Prior to arriving in Dilley, my group virtually attended several trainings covering many topics. We learned about what to expect at the Facility and what would be asked of us during our week of volunteering.  We were challenged to learn the technology that the staff at Dilley uses to manage the necessary administrative tasks.  We were told that we could not drink the water due to water supply damage because of fracking and that we needed to ensure we brought our own water to last the week.  We received training on secondary trauma and stress management. We knew this was going to be hard on many levels but did not fully comprehend our future adventure.

Our main task was to prepare the women and children detained at the facility for interviews in front a U.S. Citizenship Immigration Services (USCIS) asylum officer.  For these women and their children to be released from custody (to then go through a several year process to see if they can remain in the U.S.), they must establish that they have a credible fear of returning to their home countries.  Our role was to flesh out their story to see if they had a credible fear claim and to then help the women organize their information in a way that was understandable to the asylum officer. 

I was nervous prior to traveling to Dilley. My background is as a business and family immigration attorney.  While I have been practicing this area of law for almost 20 years, I really had not handled an asylum matter. Asylum is its own separate sub-specialty of immigration law with its own rules and requirements.  Fortunately, the employees of the Dilley Pro Bono Project, the group of organizations on the ground at the Facility in Dilley, provided us with good materials to study and delivered a good training session the night before our work began. They were always there to answer any questions we had. 

Each day, we would arrive at the Facility getting ready for a long shift.  Our days ranged from 12-14 hours.  We would submit to going through security (just like at an airport) and would walk directly to the area where legal volunteers worked.  The legal area is a very large trailer with multiple private rooms to meet with the clients (the detained women and children).  The clients would arrive and wait their turn to be called for their time with a lawyer.  Often, based on the number of women and children needing assistance, they could wait for hours to be seen by a lawyer. 

We would then meet with the client in as private as an area that we could.  Sometimes all the offices were taken, and we would talk with them in the main section of the trailer. This could make it challenging for the women to speak openly about their past. We always started the interview with an explanation of why we were meeting with them; a clear explanation of the legal standard; and a reminder that the truth is critical.  We would ask questions to pull out information from them to understand their history and their story. 

The stories we heard; the atrocities that were relayed to us; the terror that these women and children endured were unlike anything I had ever encountered. Often, the women needed to take a break to collect themselves prior to continuing their stories.  These women are survivors. Almost every woman with whom we met was from Guatemala, Honduras or El Salvador.  These countries are overrun with gangs, drug dealers, and corrupt government officials.  The trauma relayed to us by these women is unimaginable to those of us born and raised in the United States.   We are not trained experts in dealing with people who have suffered trauma.  We had immense guilt from making the women tell us their stories but knew this was the only way to help them.  Our goal was to ensure that when that woman left our consultation that she felt prepared and ready to discuss her history with the asylum officer.  That was the best we could do.

The women were exceedingly thankful and gracious.  Their children were so well behaved.  They were the humblest of people while being the fiercest protectors of their children.  They endured hardships in their lives in their home countries; they endured hardships in their long journey through Central America and Mexico; and they continued to endure hardships at the Facility. Even through all this they had a smile on their face and they had hope.

This was absolutely the hardest professional week of my life.  I did not fully anticipate the emotional and physical drain I felt upon finishing my time in Dilley.  It took me a couple of weeks to reset after returning home to my family and work.  People ask me “Are you going to do this again?” and without hesitation, I answer “Yes!”.  I am scheduled to return for a week in November 2019.  Everyone deserves appropriate legal representation to ensure they are treated fairly under our laws.  Everyone deserves a little hope.  I feel it is the least I can do….literally, the least. 

Country / Territory

  • United StatesUnited States

Related contacts

Jill Bloom_Phoenix

Jill Bloom

Partner

Phoenix, AZ, United States

Email

[email protected]

T:+1 480 305 2742

Related offices

  • Atlanta, GA
  • Boston, MA
  • Chicago, IL
  • Dallas, TX
  • Houston, TX
  • Irvine, CA
  • Los Angeles, CA
  • Matawan, NJ
  • Miami, FL
  • New York, NY
  • Phoenix, AZ
  • San Diego, CA
  • San Francisco, CA
  • Silicon Valley, CA
  • Detroit, MI
  • Washington, DC

Share

  • Twitter
  • Facebook
  • LinkedIn

Share

  • Twitter
  • Facebook
  • LinkedIn

Related contacts

Jill Bloom_Phoenix

Jill Bloom

Partner

Phoenix, AZ, United States

Email

[email protected]

T:+1 480 305 2742

Related offices

  • Atlanta, GA
  • Boston, MA
  • Chicago, IL
  • Dallas, TX
  • Houston, TX
  • Irvine, CA
  • Los Angeles, CA
  • Matawan, NJ
  • Miami, FL
  • New York, NY
  • Phoenix, AZ
  • San Diego, CA
  • San Francisco, CA
  • Silicon Valley, CA
  • Detroit, MI
  • Washington, DC

Share

  • Twitter
  • Facebook
  • LinkedIn

Share

  • Twitter
  • Facebook
  • LinkedIn

Related contacts

Jill Bloom_Phoenix

Jill Bloom

Partner

Phoenix, AZ, United States

Email

[email protected]

T:+1 480 305 2742

Related offices

  • Atlanta, GA
  • Boston, MA
  • Chicago, IL
  • Dallas, TX
  • Houston, TX
  • Irvine, CA
  • Los Angeles, CA
  • Matawan, NJ
  • Miami, FL
  • New York, NY
  • Phoenix, AZ
  • San Diego, CA
  • San Francisco, CA
  • Silicon Valley, CA
  • Detroit, MI
  • Washington, DC

Share

  • Twitter
  • Facebook
  • LinkedIn

Share

  • Twitter
  • Facebook
  • LinkedIn

Explore more at Fragomen

Awards

Fragomen Attorneys Recognized in the 2026 Edition of The Best Lawyers in America™

The 2026 edition of The Best Lawyers in America™ honors numerous Fragomen attorneys for excellence in immigration law, including Partner Sarah K. Peterson, who received the distinguished “Lawyer of the Year” award.

Learn more

Video

Greek Citizenship by Descent: Are You Eligible?

In this video, Senior Manager Ben Morgan offers a comprehensive overview of Greek citizenship by descent—a key pathway for individuals with Greek ancestry to obtain citizenship.

Learn more

Blog post

Start Smart: Visa Pathways for Educational Opportunities in Thailand

Partner Aim-on Larpisal and Senior Knowledge Management Specialist outline key visa options available to international students seeking to study in Thailand, emphasizing strategic planning for a smooth application process.

Learn more

Fragomen news

Partner Charles Johanes contributes to Global Mobility Lawyer’s Guide to Global Immigration

Partner Charles Johanes contributed insights to the Australia section of a global immigration and mobility guide.

Learn more

Media mentions

Pittsburgh Business Times: Viewpoint: Immigration Compliance: A Strategic Imperative for Today’s Employers

Pittsburgh Managing Partner Alex Castrodale and Associate Adam Teets highlight the need for US employers to prepare for unannounced immigration compliance checks.

Learn more

Blog post

From Ground Staff to Game Day: UK Skilled Worker Visa Changes in 2025 and the Impact on the Hidden Workforce in Sports Sector

Associates Stephanie Fitton and Halil Kaya and Paralegal Marcus Alexander Lang-Rawlings discuss how UK changes to the Skilled Worker visa in 2025 are reshaping sports sector employment.

Learn more

Blog post

Talent & Policy: Navigating Career Beginnings and Hiring Challenges in Singapore

Assistant Business Immigration Managers Jeszel Panistante-Cabral, Elsie Lim and Nellanie Quimson explore the complexities young professionals face entering the workforce and the evolving hiring landscape in Singapore.

Learn more

Blog post

Global Mobility Support and Visa Services: Fragomen’s Outbound Solutions from Germany

Director David Iannella discusses Fragomen Germany’s approach to outbound immigration solutions and how the office supports global mobility through visa services and compliance expertise.

Learn more

Blog post

Lifting the Curtain: Saudi Arabia Demands Full Disclosure of Real Company Owners

Corporate Services Manager Asfandyar Sheikh and Assistant Corporate Services Manager Ka-Ying Leung discuss Saudi Arabia’s push for corporate transparency through new ownership disclosure rules.

Learn more

Video

Fragomen's Posted Worker Compliance Solutions

In this video, we share an overview of Fragomen's posted worker compliance solutions.

Learn more

Blog post

From Facilitation to Surveillance: How Digitalization Will Impact Your European Compliance Program

Partner Jo Antoons and Managers Sara Fekete and Andreia Florina Ghimis explore how digitalization is reshaping European compliance programs and share how organizations can prepare with Fragomen’s support.

Learn more

Media mentions

People Management: What the UK’s Industrial Strategy and Immigration Reforms Mean for Employers

Partner Rajiv Naik examines how the UK’s industrial strategy and immigration reforms will reshape talent access and create new opportunities for HR and mobility teams.

Learn more

Awards

Fragomen Attorneys Recognized in the 2026 Edition of The Best Lawyers in America™

The 2026 edition of The Best Lawyers in America™ honors numerous Fragomen attorneys for excellence in immigration law, including Partner Sarah K. Peterson, who received the distinguished “Lawyer of the Year” award.

Learn more

Video

Greek Citizenship by Descent: Are You Eligible?

In this video, Senior Manager Ben Morgan offers a comprehensive overview of Greek citizenship by descent—a key pathway for individuals with Greek ancestry to obtain citizenship.

Learn more

Blog post

Start Smart: Visa Pathways for Educational Opportunities in Thailand

Partner Aim-on Larpisal and Senior Knowledge Management Specialist outline key visa options available to international students seeking to study in Thailand, emphasizing strategic planning for a smooth application process.

Learn more

Fragomen news

Partner Charles Johanes contributes to Global Mobility Lawyer’s Guide to Global Immigration

Partner Charles Johanes contributed insights to the Australia section of a global immigration and mobility guide.

Learn more

Media mentions

Pittsburgh Business Times: Viewpoint: Immigration Compliance: A Strategic Imperative for Today’s Employers

Pittsburgh Managing Partner Alex Castrodale and Associate Adam Teets highlight the need for US employers to prepare for unannounced immigration compliance checks.

Learn more

Blog post

From Ground Staff to Game Day: UK Skilled Worker Visa Changes in 2025 and the Impact on the Hidden Workforce in Sports Sector

Associates Stephanie Fitton and Halil Kaya and Paralegal Marcus Alexander Lang-Rawlings discuss how UK changes to the Skilled Worker visa in 2025 are reshaping sports sector employment.

Learn more

Blog post

Talent & Policy: Navigating Career Beginnings and Hiring Challenges in Singapore

Assistant Business Immigration Managers Jeszel Panistante-Cabral, Elsie Lim and Nellanie Quimson explore the complexities young professionals face entering the workforce and the evolving hiring landscape in Singapore.

Learn more

Blog post

Global Mobility Support and Visa Services: Fragomen’s Outbound Solutions from Germany

Director David Iannella discusses Fragomen Germany’s approach to outbound immigration solutions and how the office supports global mobility through visa services and compliance expertise.

Learn more

Blog post

Lifting the Curtain: Saudi Arabia Demands Full Disclosure of Real Company Owners

Corporate Services Manager Asfandyar Sheikh and Assistant Corporate Services Manager Ka-Ying Leung discuss Saudi Arabia’s push for corporate transparency through new ownership disclosure rules.

Learn more

Video

Fragomen's Posted Worker Compliance Solutions

In this video, we share an overview of Fragomen's posted worker compliance solutions.

Learn more

Blog post

From Facilitation to Surveillance: How Digitalization Will Impact Your European Compliance Program

Partner Jo Antoons and Managers Sara Fekete and Andreia Florina Ghimis explore how digitalization is reshaping European compliance programs and share how organizations can prepare with Fragomen’s support.

Learn more

Media mentions

People Management: What the UK’s Industrial Strategy and Immigration Reforms Mean for Employers

Partner Rajiv Naik examines how the UK’s industrial strategy and immigration reforms will reshape talent access and create new opportunities for HR and mobility teams.

Learn more

Stay in touch

Subscribe to receive our latest immigration alerts

Subscribe

Our firm

  • About
  • Careers
  • Firm Governance
  • Media Inquiries
  • Recognition

Information

  • Attorney Advertising
  • Legal Notices
  • Privacy Policies
  • UK Regulatory Requirements

Our firm

  • About
  • Careers
  • Firm Governance
  • Media Inquiries
  • Recognition

Information

  • Attorney Advertising
  • Legal Notices
  • Privacy Policies
  • UK Regulatory Requirements

Have a question?

Contact Us
  • LinkedIn
  • Youtube
  • Instagram
  • Facebook
  • Twitter

© 2025 Fragomen, Del Rey, Bernsen & Loewy, LLP, Fragomen Global LLP and affiliates. All Rights Reserved.

Please note that the content made available on this site is not intended for visitors / customers located in the province of Quebec, and the information provided is not applicable to the Quebec market. To access relevant information that applies to the Quebec market, please click here.